dudung78 Privacy Policy – Our Commitment to User Data Protection
This Privacy Policy explains how dudung78 collects, stores, uses, and protects the personal information of users who access our platform. We are committed to safeguarding the privacy of every user in Indonesia with transparent and responsible security standards.
View FAQ1. Data We Collect
When you register and use dudung78 services, we collect several categories of information to ensure a safe, seamless experience that meets your needs. Data collection is carried out transparently and covers only the information strictly necessary for platform operations.
Account information includes your full name, email address, phone number, date of birth, and identity documents uploaded during the KYC verification process. This data is used to confirm your identity and ensure compliance with platform policies.
Payment information includes details of the payment methods you use, such as local bank account numbers (BCA, Mandiri, BNI, BRI) or digital wallet identifiers (GoPay, OVO, DANA). We do not permanently store full account numbers — only the references needed to process and verify transactions in Indonesian Rupiah (IDR).
Device and browser data is collected automatically when you access the platform, including device type, operating system, IP address, browser type, and screen resolution. This data is used to optimize the platform's display across various devices, especially mobile.
Usage data includes pages visited, session duration, features used, and interactions within the platform. This information helps us understand usage patterns and continuously improve service quality.
2. Purpose of Data Use
All data we collect is used solely to support platform operations and enhance the user experience. dudung78 does not use user data for third-party commercial purposes without the explicit consent of the data owner.
The primary purposes for which data is used include: processing account registration and verification, managing deposit and withdrawal transactions in IDR, sending account and service notifications, and detecting and preventing suspicious activity or fraud on the platform.
We also use anonymized aggregate data for internal analytics purposes — for example, to understand which game categories are most popular or when platform usage is at its peak. This aggregate data cannot be traced back to any specific individual.
Marketing or promotional communications are only sent if the user has actively given consent. You can opt out or withdraw that consent at any time through your account settings or by contacting the support team.
3. Cookies & & Tracking Technologies
The dudung78 platform uses cookies — small text files stored on your device — to keep your login session active, remember display preferences, and ensure account security. Without session cookies, you would be prompted to log in again every time you navigate to a new page.
In addition to session cookies, we use internal analytics cookies to understand how users navigate the platform. These cookies collect anonymous data about pages visited and session duration. We do not use third-party advertising tracking cookies that can follow you outside the dudung78 platform.
You can manage cookie settings through your browser. Most browsers allow you to view, delete, or block specific cookies. Please note, however, that disabling session cookies may affect overall platform functionality, including the ability to log in and carry out transactions.
4. & Data Storage & Security
All dudung78 user data is stored on servers protected by SSL encryption and multi-layered security mechanisms. Internal access to user data is restricted to personnel who require it to perform their role, with strict role-based access controls in place.
Sensitive information such as passwords is never stored in plain text — only as irreversible hashes. Payment details are processed through encrypted channels and are not stored in full once a transaction has been verified and completed.
User data is retained for as long as the account remains active and for a defined period thereafter in accordance with legal and compliance requirements. Once the retention period ends, data is securely deleted using procedures that prevent unauthorized recovery. We conduct periodic internal security audits to ensure that our data protection systems remain effective and keep pace with evolving cybersecurity threats.
5. Sharing Data with Third Parties
dudung78 does not sell, rent, or trade users' personal information to third parties for their own commercial purposes. User privacy is a non-negotiable priority within our operational model.
User data may only be shared with third parties under the following limited conditions: with technical service providers that assist in platform operations (such as payment processing or server infrastructure) under binding confidentiality agreements; or when required by law, regulation, or order of a competent authority.
Every third-party service provider granted limited access to user data is required to meet security and confidentiality standards equivalent to those we apply internally. We are not responsible for the privacy practices of third-party websites or services that may be linked from the platform, as this privacy policy applies solely to the dudung78.club domain.
6. User Rights Over Personal Data
Every registered user of dudung78 has rights over their own personal data. These rights include the right to access the data we hold about you, the right to request correction of inaccurate data, and the right to request deletion of your data under certain conditions.
To submit a data access request, you can contact the support team through the channels available after logging into your account. Requests will be processed within a reasonable timeframe, generally within 14 business days of the request being received and verified. Identity verification is required before we can process any data-related request.
The right to data deletion may not apply in situations where the data is still required to fulfill a legal obligation, resolve an ongoing dispute, or serve platform security purposes. In such cases, we will transparently communicate the reason for the exception.
You also have the right to object to certain data processing and to request a restriction on processing in situations governed by applicable law. All requests relating to data rights will be taken seriously and responded to within the established timeframe.
7. Policy Changes & How to Contact Us
This Privacy Policy may be updated at any time to reflect changes in data collection practices, applicable legal requirements, or platform service improvements. Any material changes will be published on this page with a clear update date at the top of the document.
Active users will be notified by email at their registered address if significant changes occur that affect their rights or obligations. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated policy. We recommend checking this page periodically.
If you have questions about this Privacy Policy, how we manage your data, or would like to submit a data rights request, please contact the support team through the channels available within the platform after logging in. For general inquiries, you can also visit our FAQ page or send an email to [email protected]. We are committed to responding to all privacy-related inquiries seriously and within a reasonable timeframe.
Have a Question About Your Data Privacy?
Contact our support team or learn more through the FAQ page. You can also create an account to manage your privacy preferences directly within the platform.
Create an Account Read FAQ